Communicator has implemented native integration with all major CRM systems. It is designed to Use URL popup events (for inbound and outbound calls, on call answered, or ringing) which integrate with any 3rd party CRM system.
Incorporate all the features and capabilities of PBXware telephony system inside your CRM or Browser. PBXware integrates with the most popular business apps, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive and SuiteCRM.
Sync Outlook and Exchange contacts with Communicator and make calls from Communicator directly or from Outlook interface using the integrated Outlook plugin. On inbound calls Outlook will display available information on contacts that is calling you.